FREE SHIPPING ON ALL U.S. ORDERS OVER $50!

Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Items listed as 'vintage' are final sale and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please send an email to shoprefign@gmail.com including the following information:

  • Name
  • Order number 
  • Reason for return or exchange

PLEASE NOTE: 

  • The customer is responsible for all return shipping fees, unless stated otherwise
  • Please allow 4-7 business days for your refund to process or exchange to be shipped
  • Lost or damaged packages must be handled with your delivery carrier
If you have any more questions, please contact us at shoprefign@gmail.com.